Short Sale Home » Seller » Wells Fargo Home Mortgage

If selling your home via a short sale with Wells Fargo, here is some helpful information in helping the process become more smooth.

• Wells Fargo Home Mortgage: 1-877-216-8448
• Wells Fargo Fax Number: 1-866-917-1877 and 1-612-312-4951 (expedited number but will still take 5 to 7 business days for response)
• Hours of Operations: Authorizations until 6pm EST, Call Center is open until 10pm EST
• An authorization letter is needed, including a Wells Fargo authorization form.
• There are 2 fax numbers to send your authorization letter (listed above).

What you’ll need to include in your short sale package to Wells Fargo:

• Cover letter with everyone’s contact info & summary of the offer
• Hardship Letter
• Complete offer to purchase contract with all signatures
• Listing agreement with all signatures
• Wells Fargo Financial worksheet with recent bank statements showing income.
• A CMA for the property
• Proof of funds for Cash offers or a pre-approval letter for financed deals
• Proof of hardship (job termination letter, medical bills, etc.)

If a foreclosure is imminent, put that information in the cover letter for the bank to see.

Where to send the package?

1-866-359-7363 is the main document server

Suggestions & Notes:

• Take notes of every conversation with the bank.
• Keep all the fax confirmation sheets
• Call daily and try not to be rude.
• When you call the cell center to ask questions, you may get a different answer every time you call.  It can be frustrating.

Tags: foreclosure, hardship letter, selling your home, termination letter, wells fargo home mortgage